Learning Center

Frequently Asked Questions

FAQs:

How to get assistance with login:   Contact support@caucus.com

General Tech Support:  Contact support@caucus.com

Will my employer and/or supervisor be notified of whether I pass or fail the examination?

CAUCUS will release test results to you immediately upon completion of each exam. Caucus will only forward your test results to a third party if you provide written consent and include the name and address of the third party.

How many times can I retake the CERTIFICATION exam? Is there a fee?

You can retake the exams 3 times at no additional charge. Beyond this, there is a fee associated with retaking the Certification examinations. If you are unsuccessful on the Certification examinations after four consecutive attempts, you may retake the examination again after a thirty-day waiting period. The testing fee for each of these retakes is $150 for members and $225 for nonmembers.

Whom should I contact if I have additional questions?

You can contact the Director of Certification by telephone at 1-407-740-5600.

I am interested in earning my CERTIFICATION. Where do I start?

The best place to start is right here on the CAUCUS Learning Management System at learn.caucus.com. Here you can review eligibility requirements, exam information, and register for the program of your choice. All the assessments and the learning series reside right here. Click here to register for the CERTIFICATION program now.

What study materials are available, and does Caucus recommend anything?

You may register for the CTPE and the CTPS Value Pack by clicking here . Once you have registered and paid for the Certification examination, you will be provided with access to the Certification Review webinar series and the official Study Guide. Additionally, CAUCUS members receive a significant discount on this purchase.